Will asks arbitrator Margaret Brogan the questions you were afraid to ask — or maybe didn’t know you need to be asking.

• How much credence do you really give hearsay, anyway?
• Would you rather see a brief and/or a closing argument and why?
• What are the five things that irritate you as an arbitrator?
• Are expert witnesses really worth the money and time?
• Does the burden of proof in disciplinary cases really matter or are we all wasting a bunch of time?