Welcome to the Please Hold Podcast. The podcast series where two sisters talk about tackling the under-appreciated world of Customer Service. In this short episode,  we will introduce ourselves as new podcast hosts and explain our journey; how we got here, and where we plan to go. We will also discuss some of the hot topics we will cover this season. We are super excited to embark on this journey with you all and we can't wait to share what's coming next.

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