Most of us spent 2020 reacting to a world outside of our control. And as soon as we adjusted, everything seemed to change. This year, it’s time we shift the focus, breathe and start being proactive. How? By embracing the new normal.

As the season unfolds, we’ll revisit past predictions, ways businesses innovated, and what the way forward looks like in this new normal.

We’ll also be introducing a new segment called Agents in the News, highlighting the positive things happening in our communities often missed in a sea of doom scrolling.  

And as always, we want to empower you to continue to be the agent of change you are, creating a lasting impact on your organization.