Leaders at every level need to understand that an individual’s perception is reality. This statement is not the same as “everything I believe to be true is true,” which is just lazy, fanciful thinking. Nor is it a license to insist that everyone share your perceptions, which is bullying. Indeed, the failure to grasp this last point or, more cynically, an effort to exploit this last point has led this nation to the cultural-political precipice where we teeter .

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