Out of an 8-hour day, how many hours are you dedicating to your core responsibilities? You might be thinking, “Well, that’s a silly question. I spend all 8 hours of my day on my core responsibilities”. If that’s the case, then that’s amazing...And you’re more productive than the average seller. According to research, sellers only spend 1/3 of their day actually selling. The remainder of that time is spent on administrative and organizational tasks. In today’s fast-moving market driven by high expectations of a tailored and elevated customer experience, a majority of time cannot be spent on non-selling tasks. Well, what if there was a tool that could improve productivity intelligently? Enter Viva Sales; a new Microsoft solution aimed to empower sellers and drive a better customer experience. Our Viva Sales expert, Renato Leite, introduces us to Viva Sales on today’s episode.   

Episode Topics: 

• What is Viva Sales? 
• How does Viva Sales fit into the rest of the Dynamics 365 Platform? 
• What are use cases for Viva Sales? 
• How can customers get their hands on it? 

Useful Resources: 

• Introduction to Viva Sales 
• How to install Viva Sales 
• Viva Sales + Teams 

About Renato Leite:

Dynamics 365 Sales Growth Product Manager at Microsoft with more than 20 years of experience with Dynamics and CRM solutions for different markets and industries. Renato is focused on helping customers and partners realize the business values and benefits of Dynamics 365 and Viva Sales and learn from their feedback to help improve Dynamics solutions. Renato is an engineer with an MBA and a Master's in AI, based out of Orlando, FL. 

Connect with Renato Leite here – Renato Leite | LinkedIn 

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