Welcome to When Spreadsheets Hit the Fan, a Birdview podcast. This is a show for leaders in fast-growing professional services organizations looking for the latest conversations around Service Delivery best practices.

At Birdview PSA, we aim to increase our customer’s profitability by automating and optimizing the entire service delivery cycle. We’ve created this show to provide helpful, actionable and approachable solutions to specific challenges faced by service delivery teams through conversations with heads of operations, project and delivery managers. We’re going to be talking about: Typical pitfalls and bottlenecks faced by fast-growing service organizations; Practical tips for resolving schedule or budget problems; Best practices for better outcomes and customer satisfaction.  

If the title, “accidental project manager” has ever applied to you, you’ve found the right community.

Subscribe to the show in your favorite podcast player so you don’t miss any upcoming episodes. We’ll see you soon!