Not every leader needs to be like Ted Lasso.

Karen Lam was the Nate Shelley of her organization—quiet, brilliant, deeply knowledgeable. Then she got promoted. The feedback? 

Be louder.

Be more visible.

Inject more energy. 

So she tried. She forced it. And everything fell apart.

In this episode, Karen reveals what happened when she stopped performing extroversion and started leading like Coach Beard and Roy Kent—strategically brilliant, people-first, and powerful in a completely different way.

Discover:

• Why "be more vocal" is terrible feedback (and what actually helps)
• The team member who cried because no one had ever asked what they truly wanted
• How to build rapport without draining your energy
• Why slowing down is the fastest way to build trust

This episode dismantles the myth that great leaders have to be extroverts. It's for anyone who's been told to "speak up more," even though their deep 1-on-1s were already transforming their team.

Some of us are Coach Beard. Some are Roy Kent. And that's okay because human-centered leadership is also about diverse leadership styles.