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Investing in Innovation: You Always Look Smart When You Prepare
In this episode of CapTech Trends, CapTech CTO Vinnie Schodenfelder chats with CX Principal Bree Basham, and Senior Manager Kevin Vaughan about how to invest time and resources in innovation post-COVID-19.
What you'll hear
- Businesses are identifying and quickly addressing new opportunities that are being created due to COVID-19.
- Customer expectations are changing and they are redefining what brand loyalty means to them.
- Recommendations on how to look ahead and adapt quickly with innovation in mind.
- Suggestions for embracing the "fail fast" approach authentically.
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By CapTech
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1515 ratings
In this episode of CapTech Trends, CapTech CTO Vinnie Schodenfelder chats with CX Principal Bree Basham, and Senior Manager Kevin Vaughan about how to invest time and resources in innovation post-COVID-19.
What you'll hear
- Businesses are identifying and quickly addressing new opportunities that are being created due to COVID-19.
- Customer expectations are changing and they are redefining what brand loyalty means to them.
- Recommendations on how to look ahead and adapt quickly with innovation in mind.
- Suggestions for embracing the "fail fast" approach authentically.