Mary Garrett, IBM VP, Marketing Communications, GlobalSales and
				Distribution on turning to more social media for customer communication, challenges
				in information transformation, and a great example from NYPD.

Mary Garrett, IBM VP, Marketing Communications, GlobalSales and Distribution on turning to more social media for customer communication, challenges in information transformation, and a great example from NYPD.

IOD 09: Mary Garrett on social media for customer communication at the
				NYPD

Scott Laningham, editor of developerWorks podcasts, talks with thought leaders
			in many fields, paying extra attention to the computing and software element with each
			focus. This feed also features other developer-related podcasts from IBM.

Technology

Scott Laningham, editor of developerWorks podcasts, talks with thought leaders in many fields, paying extra attention to the computing and software element with each focus. This feed also features other developer-related podcasts from IBM.

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IOD 09: Mary Garrett on social media for customer communication at the NYPD

IOD 09: Mary Garrett on social media for customer communication at the NYPD