The irate customer conflict is a scene we would rather avoid. As florists, we are embedded in the service industry and will surely encounter them, and often at the worst time. Be prepared, and know that you can take this situation and convert it from a negative into a positive reflection of your business. Don't become a bad yelp review.  
Make somebody's day... don't make somebody's day bad... including yourself. (Take care of you).

The irate customer conflict is a scene we would rather avoid. As florists, we are embedded in the service industry and will surely encounter them, and often at the worst time. Be prepared, and know that you can take this situation and convert it from a negative into a positive reflection of your business. Don't become a bad yelp review. Make somebody's day... don't make somebody's day bad... including yourself. (Take care of you).

The irate customer conflict is a scene we would rather avoid. As florists, we are embedded in the service industry and will surely encounter them, and often at the worst time. Be prepared, and know that you can take this situation and convert it from a negative into a positive reflection of your business. Don't become a bad yelp review. &nbsp;
Make somebody's day... don't make somebody's day bad... including yourself. (Take care of you).

Irate Customers

An honest discussion of the life of florists and floral designers. Sharing my philosophy on the floral industry, along with anecdotes of my experiences and how they formed my floral career. Not much of an instructional/how-to podcast. I’d call it thought provoking, and sometimes even funny.

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Irate Customers

Irate Customers