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What’s really behind the rising cost of veterinary care? Can pet insurance actually save you money? In this heartfelt and honest episode, hosts Dr. Gershon Alaluf and Mallory Dickinson, RVT are joined once again by guest Kat, a veterinary receptionist with nearly three decades of experience on the front lines of client communication. Together, they tackle the tough topic of affordability, trust, and what pet owners need to know to build a better relationship with their veterinary team. From pet insurance myths to the emotional toll of unpaid bills, they break down what really happens behind the scenes—and why clear communication and mutual respect make all the difference in your pet’s care.
🎧 What you'll discover:
👥 Who will love this episode:
🎬 Timestamps:
00:00 – Why we created this podcast
01:06 – Trusting your vet: a deal-breaker or green light?
04:45 – Pet insurance & CareCredit: game-changers or too late?
10:00 – Behind the front desk: receptionists and real-life pressure
15:00 – What “compassionate care” really looks like
🔔 Stay Connected:
🎧 Available on Spotify, Apple Podcasts, and all major platforms.
📸 Follow us: @Pacific.Lens.Studios
📥 Contact: [email protected]
Ep. 2
#IrreplaceableTails #PetHealth #VetAdvice
By Gershon AlalufWhat’s really behind the rising cost of veterinary care? Can pet insurance actually save you money? In this heartfelt and honest episode, hosts Dr. Gershon Alaluf and Mallory Dickinson, RVT are joined once again by guest Kat, a veterinary receptionist with nearly three decades of experience on the front lines of client communication. Together, they tackle the tough topic of affordability, trust, and what pet owners need to know to build a better relationship with their veterinary team. From pet insurance myths to the emotional toll of unpaid bills, they break down what really happens behind the scenes—and why clear communication and mutual respect make all the difference in your pet’s care.
🎧 What you'll discover:
👥 Who will love this episode:
🎬 Timestamps:
00:00 – Why we created this podcast
01:06 – Trusting your vet: a deal-breaker or green light?
04:45 – Pet insurance & CareCredit: game-changers or too late?
10:00 – Behind the front desk: receptionists and real-life pressure
15:00 – What “compassionate care” really looks like
🔔 Stay Connected:
🎧 Available on Spotify, Apple Podcasts, and all major platforms.
📸 Follow us: @Pacific.Lens.Studios
📥 Contact: [email protected]
Ep. 2
#IrreplaceableTails #PetHealth #VetAdvice