CX Today's Charlie Mitchell introduces a discussion about whether an AI-centric strategy is REALLY the best option in enterprise communications?

For this discussion, he's joined by two industry experts:

• Dominic McDonald, CEO of ULAP
• Dom Black, Growth Director & Principal Analyst at Cavell

During the video, the enterprise communications experts discuss:

• The trend of tech vendors using the term "AI" in their product descriptions reducing their customers' "purchase intentions"
• Why brands may wish to take a non-AI-centric approach to enterprise communications
• The verticals in which this conversation is most prevalent
• What is ULAP doing to support businesses taking a non-AI-centric approach?