In this episode of Hotel Moment, Karen Stephens speaks with Joe Pettigrew, the Chief Commercial Officer at EOS Hospitality. 

Together, they discuss: 

• The importance of a strong commercial strategy and how it impacts the hospitality industry. Joe explains that a clear and simple vision is crucial for aligning all departments towards a common goal.
• The value of focusing on NOI as the ultimate measure of success rather than getting caught up in metrics like direct booking percentage or social media followers. 
• How OTAs can be valuable partners, especially when used strategically to fill last-minute rooms or target specific customer segments.
• And more!

Joe is a seasoned commercial leader in the hospitality industry with expertise in brand management, asset management, and revenue maximization. EOS Hospitality is a company that manages many unique and independent properties, which is what attracted Joe to join the team. 

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Connect with Joe Pettigrew here:

• LinkedIn
• EOS Hospitality

Connect with Karen here:

• LinkedIn
• Revinate

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Hotel Moment Podcast is handcrafted by our friends over at: fame.so

Previous guests include: Shannon Knapp, CEO of Leading Hotels of the World (LHW), Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Carlo Del Mistro, Chief Digital Officer of Ennismore, Jason Pirock of Springboard Hospitality, and many more.

Are you a hospitality industry leader with insights to share? We're always looking for innovative voices to join our conversation about the future of hospitality technology.
If you'd like to be a guest on an upcoming episode of Hotel Moment, we'd love to hear from you! Our podcast reaches thousands of hospitality professionals worldwide, and we're particularly interested in perspectives on:

• Innovation in hospitality technology
• Guest experience transformation
• Revenue optimization strategies
• Emerging industry trends

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Check out the three most downloaded episodes:

• Revinate’s new CEO — on a mission to empower hoteliers with data-driven technology | with Bryson Koehler 
• Guests define what luxury means today | with Shannon Knapp
• Your commercial strategy as an evolution and not a revolution | with Jennifer Hill