Since retail giant Harry Gordon Selfridge first uttered "The customer is always right" in 1909, businesses have been tirelessly spouting this motto. But does this hold up in today's world? Is the customer always right? Join Lauren Kress, The Business Scientist for their final episode of the first season of Bad Marketing for 2021. Remember to join them next season as they explore more bad marketing conundrums in the new year!

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To learn about business science & marketing for small business you can also visit Lauren's website here: https://www.laurenkress.com