Top customer service tips for your SME. Award-winning cafe owner, George James, reveals the secret to improving your customer service and what to do when you get a bad review. In this series, Mark Bouris, host of The Mentor, provides full access to his amazing team of mentors. For even more info, check out The Mentor podcast.

Is the customer always right?

<p>Practical tips to make your business a success. From cyber risk to self-managed super funds, SME Experts covers topics you need to understand in order to take your business to the next level. Following the success of Mark Bouris' popular podcast series The Mentor, this series is a must listen for any small to medium business owner.</p>
<p>SME Experts is supported by a complete set of additional templates and checklists available at Mentored.com.au in our resources area.</p>

Business

Practical tips to make your business a success. From cyber risk to self-managed super funds, SME Experts covers topics you need to understand in order to take your business to the next level. Following the success of Mark Bouris' popular podcast series The Mentor, this series is a must listen for any small to medium business owner. SME Experts is supported by a complete set of additional templates and checklists available at Mentored.com.au in our resources area.

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Is the customer always right?

Is the customer always right?