On this episode of “Tough Business,” John Fosco & Travis Browne explore the statement “The customer is always right.” This show starts off with a story from John about a recent encounter with an out-of-control customer and how he handled the situation. They both talk about where is the line is as a business owner in saying “enough is enough, I don’t want you as a customer.” This episode will give you a look on the inside in dealing with disrespectful customers.

Long Live Johnny Cash!

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