It’s been almost six years since the Consumer Protection Act made it illegal for companies to impose a blanket “non refundable deposit” policy on their customers. In today's Consumerwatch, Wendy Knowler spoke to a Morningside resident who had trouble reclaiming her deposits after her wedding was called off last month.

Is there such a thing as a non-refundable deposit?

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.

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Is there such a thing as a non-refundable deposit?

Is there such a thing as a non-refundable deposit?