Busting the omnichannel - enterprise hacks and chats

Is this the end of ”do-not-reply marketing”? A hot take from Liz Miller at Salesforce Connections 2025


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At Salesforce Connections 2025, Salesforce announced the Marketing Cloud Next - as the end of "do-not-reply" marketing. Is this a realistic goal for marketers? Is Marketing Cloud ready for the challenge? Time for a quick hot take from Constellation's Liz Miller, who was up for the challenge.
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Busting the omnichannel - enterprise hacks and chatsBy Jon Reed

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