Sean Minter, CEO of AmplifAI, joins host Liz Glagowski as her first guest in the CX Pod's Tech Insights series. They discuss how AI is revolutionizing contact center performance. Learn why traditional QA falls short, how to identify true top performers, and what it takes to turn AI data into real business results.

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The CX Pod - https://www.thecxpod.com

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TTEC — https://www.ttec.com

AmplifAI — https://www.amplifai.com