Welcome to one more edition of 2by2 - wherein I attempt to demystify big questions using the power of 2by2.

Today, the big qn is whether your AI tool is a feature or a product.

There are 2 broad parameters to look at when answering this - customer benefit (i.e. value as perceived by your customers) AND integration / implementation effort.

Do listen to this episode and share your feedback. What else would you like me to talk about? Do share.

More: https://sinha.nextbigwhat.com