Frank Reactions - Customer Experience & Customer Service in the Digital Era

Is Your Company Too Slow To Compete In The Digital Era? Here’s Advice To Speed It Up Help Your Company Speed Up Its Reactions To the Pace of Change - Frank Reactions - Customer Experience & Customer S

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When Jason Jennings, author of the new book, The High Speed Company: Creating Urgency & Growth in a Nanosecond Culture, interviews CEOs they tell him they worry that their companies are moving too slowly. They know the business world is changing so fast that the slow will not survive. But how do they light a fire under their organization to get it moving faster? Turns out the answer has a lot to do with the same things that create great customer experiences!
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Frank Reactions - Customer Experience & Customer Service in the Digital EraBy Tema Frank