Benna and Barb talk about why evidence collection is so important. Additionally, they discuss how you collect evidence and add it to your SnapCharT® for use in going through the Root Cause Tree® to make your root cause analysis “evidence-based”.

For more information about how the TapRooT® process can help your organization visit http://taproot.com

To sign up for one of our courses visit http://taproot.com/courses

For info on the 2020 Global TapRooT® Summit visit http://taproot.com/summit