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In this episode, I chat with Donovan Smith of Open Network Technical Solutions, who has 20 years of experience helping ISPs deliver successful service, especially Tier 2 and Tier 3 operators in the Caribbean. We talk about what users want, the power of the “quality of experience” view, and what operators can do to be successful.
By Jason Walls, Director of Technical Marketing at QA CafeIn this episode, I chat with Donovan Smith of Open Network Technical Solutions, who has 20 years of experience helping ISPs deliver successful service, especially Tier 2 and Tier 3 operators in the Caribbean. We talk about what users want, the power of the “quality of experience” view, and what operators can do to be successful.