In this latest episode of our podcasts, we are going to look at Element 9 - Performance Evaluation of the ISO 9001:2015 standard.

This is where "Check" occurs in the Plan, Do, Check, Act cycle. We will go over "Monitoring, Measurment, Analysis and Evaluation" along with "Customer Satisfaction", "Internal Audits" and "Management Review". So grab a coffe, sit back, relax and and listen to the latest Quality Ala Carte Podcast.

Enjoy!

Quality Ala Carte