In America, several states are passing laws to crack down on people using imposter service animals. In recent weeks, Minnesota and Arizona have also joined in. So, what should we do in Canada to curb the rise in fake service and support animals?

We look back on an interview we did with Kyle Rawn, a consultant with Accessibility Professionals of Ontario. He discusses some of the problems that arise from the use of uncertified service animals. We’ll also hear from Andrew Hanlon, program manager for CNIB Guide Dogs. He tells us about the guide dog certification process.

This is the May 7, 2018 episode.