Market YOU First!

It Could...


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My family and I met a friend of mine for dinner last night.  That friend is Randy Chaffee - the host of Building Wins LIVE.  I produce, direct, and sometimes co-host the show.  

Dinner was done - and it was time for dessert.

Randy asked our waitress, "Does it (The Pecan Pie) come with ice cream?"  Rather than saying, "No.", "I don't know?", and/or something else negative - she replied with a smile, "It could..."

When was the last time you were that accommodating for a customer?  We live in a world where people have put great customer service on the back burner.  Bring it back front of mind, tell customers what you CAN do, and watch the magic happen!


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Market YOU First!By Wes Wyatt