You can learn a lot about building a trustworthy company’s culture and managing remote teams from Basecamp – its founders have written several books on remote working. In this episode their Head of People Operations, Andrea LaRowe, gives insights on creating an employee handbook, staying connected when a company is remote, and maintaining high employee retention. Andrea also shares how they managed to encourage their team members to deliver feedback whenever any obstacle appears and how they hire skilled employees with a recruitment process focused on just interviews!