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Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.... more
FAQs about It doesn’t take a genius.:How many episodes does It doesn’t take a genius. have?The podcast currently has 324 episodes available.
September 22, 2026The 2 things that make you the obvious choice for promotionWhat is the best way to get promoted in any organization? There are two answers.Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark....more35minPlay
September 15, 2026Past your prime? Nope, you can go "strength to strength."Professional decline can begin earlier than most people expect. But the real danger is not decline itself. The danger is failing to recognize that we need to change how we create value.(Thanks to Arthur C. Brooks for the excellent content.)Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark....more50minPlay
September 08, 2026"There is no limit" to this behavior--but there are ways to guard against itWhat do the Watergate Scandal, the Bible, two modern business books and the International Coaching Federation have in common? They can all help you defeat the behavior that tempts us all.(Shout-out to Josh Wink for our acid house tangent toward the start.)Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark....more42minPlay
September 01, 2026Gen Z wants you to help them make friendsYou can teach five conversational habits that give your Gen Z employees what they want: more chances to connect with people. They need friends. You need a great customer and coworker experience. Get both. The Harris Poll we mentionInterested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark....more27minPlay
August 25, 2026Woke 1, Woke 2? What's next after cancel culture?They Might Be Giants are the USA's greatest rock band. (Mark said so.) An early lyric of the band gives us a window into hipsters, millennials and cancel culture. But the UK's best comedy mind (Mark said so) David Mitchell points to a different path. Can our workplaces use his insight before it's too late? Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark....more26minPlay
August 18, 2026Without this, you are doing continuous improvement wrongThe closest English translation is probably self-reflection. But that definition doesn't really do it justice. Hansei isn't sitting around thinking about your feelings. It isn't beating yourself up about something you did wrong. And it definitely isn't the corporate ritual where everybody sits around a conference table after a bad month trying to figure out who screwed things up. Hansei is much more powerful. It is the discipline of looking honestly at what happened, examining your role in the outcome, and deciding what you will do differently next time.Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark....more37minPlay
August 11, 2026Why you must use care and candorWe all tend toward one or the other. If you emphasize both, you share a skill with some of the best leaders. Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark....more20minPlay
August 04, 2026Two simple questions that improve every employee meeting, sales pitch, marketing, etc., etc., etc.A roofer's watermelon trick ... a game for high-school juniors ... what do they have in common? Something that goes back at least to Aristotle. And it's something that can help just about every area of your thinking and interacting. Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark....more15minPlay
July 28, 20265 Responses to Change: Caring for Your NavigatorChange fatigue is real! In our continuing series, we discuss how even skilled Navigators can burn out when change is constant, incomplete or poorly supported. Sustaining the healthy response requires systems and personal practices that protect energy and dignity over time.Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark....more27minPlay
July 21, 20265 Responses to Change: The Leader as NavigatorYou've seen these responses to change in your workplace or home.Change creates uncertainty, and people tend to respond as a Victim, Critic, Bystander, Charger or Navigator.When change shows up at work, who do you become? And how can you respond to the others?Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark....more34minPlay
FAQs about It doesn’t take a genius.:How many episodes does It doesn’t take a genius. have?The podcast currently has 324 episodes available.