I. Introduction to IT Governance and Management

II. The Cornerstone: Principles and Best Practices

III. Establishing a Clear Organizational Structure

IV. Aligning IT Strategy with Business Objectives

V. Utilizing the Balanced Scorecard Approach

VI. IT Resource Management and Optimization

VII. Technological Resource Optimization

VIII. Implementing Robust IT Portfolio Management

IX. IT Performance Measurement and Monitoring

X. Utilizing IT Balanced Scorecards and Dashboards

XI. The Role of IT Policies, Procedures, and Standards

XII. Collaborative Development and Effective Communication

XIII. Developing Detailed Procedures and Standards

XIV. The Continuous Process of IT Governance and Management

XV. Looking Ahead: Information Systems Acquisition, Development, and Implementation