In Today’s PICNIC episode, we will welcome George General, Ipswitch’s Senior System Engineer.

George has been working for Ipswitch for 5 years. His role on the team is to specialize in network connectivity for the LAN/WAN, network security, and network monitoring. Prior to that George was in the Army for 12 years specializing in Network Operations (NETOPS) as a Chief Warrant Officer. This consisted of routing, switching, COMSEC, satellites, network security, and spectrum management.

At the occasion of today’s episode, we will better understand what a helpdesk team-member typical day looks like as well as learn from George’s best and weirdest IT help requests, not to say stories!