Happy holidays! Another year, another set of predictions around the life of IT Pros – now in 2022! The pandemic continues to evolve, with new variants appearing and vaccination levels getting high. Will the pandemic still be a significant factor next year? What about back-to-work plans? Or is working-from-home the new normal? The past year was tough on the security side of things with notable ransomware and business-email-compromise attacks – are you prepared? What will we be doing differently in the next year? And how did Richard's predictions from last year stand up to reality? Thanks again for listening!