Alex, the Assistant Director of Services, joins us to discuss the pressing issue of IT skills gaps. We delve into recent statistics, the impact of technology change, and the industry trend toward specialization. Alex shares first-hand experiences of these challenges in the field and explores the best ways for businesses and IT staff to address and navigate these gaps. We also touch on the essential role of managed service providers and internal training in staying ahead of the curve in a rapidly evolving tech landscape. Join us for an insightful discussion full of practical advice for IT staff and business leaders alike.

Resources:

https://www.skillsoft.com/blog/3-out-of-4-of-it-decision-makers-report-it-skill-gaps

https://www.comptia.org/content/research/assessing-the-it-skills-gap

https://www.idc.com/getdoc.jsp?containerId=prUS52128824

00:00 Introduction to IT Skills Gap

00:54 Understanding the IT Skills Gap

03:01 Causes of the IT Skills Gap

04:48 Addressing the IT Skills Gap

06:08 The Role of Managed Services

10:36 Training and Upskilling IT Staff

11:36 Advice for IT Admins

15:34 Future of IT and Managed Services

17:16 Conclusion and Wrap-Up