Spiller The IT Headhunter

IT Telecom Engineer

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The Adecco Group, the world’s leading provider of HR solutions, is looking for an

IT Telecom Engineer

professional for its partner operating in the banking and finance sector.

Offered benefits:

  • Annual bonus payment depending on performance.
  • Monthly cafeteria payment.
  • Well-being services.
  • Private healthcare services.
  • Additional holiday (+1 day)
  • Internal training and learning opportunities.
  • Remote working possibility.

    • The job:

    • Configuring and operating Avaya Call Center systems
      • (mainly Experience Portal, Avaya AES and CM)
    • Controlling contact center applications
      • (mainly Geomant GeoLAB’s Contact Expert application, Verint Verba)
    • Installing and programming Avaya endpoint equipment
      • (physical and soft phone devices)
    • Operating Avaya devices locally and remotely.
    • Preparing documentations.
    • Error detection, maintenance, locally and remotely.
    • Forwarding tickets to supporting partners.
    • Communicating with the supporting partners.
    • System engineering, design and planning.
    • Implementing and operating application solutions.
    • Cooperating with the banking users.
    • Supporting, training and consulting with users.

      • The requirements:

      • Degree in engineering or IT.
      • Programming knowledge of Avaya equipment.
      • Knowledge about VoIP and Avaya SIP trunking.
      • IT networking knowledge.
      • Call routing or PBX or Telco knowledge.
      • Knowledge about Call Center applications and processes.
      • Experience in Geomant’s Contact Expert solution suite.
      • Intermediate English with technical vocabulary.
      • Windows, MSSQL and Unix knowledge.
      • Good problem solving skills.
      • Ability to work independently and as a team member.

        • Location: Budapest

        Hybrid model: partly from the office and partly from home.

        If you are interested in the position, please send your CV to our IT expert, László Adrián Spiller, executive consultant: [email protected] or call +36 30 291 3089.

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        Spiller The IT HeadhunterBy László Adrián Spiller