Modern electrical grids incorporate redundancy and automated rerouting to maintain a reliable electrical supply during equipment failures or natural disasters. Plants have coping mechanisms to deal with adverse conditions like drought. Similarly, it is important that IT systems, including applications, infrastructure, platforms, and services, can withstand or recover quickly from difficulties. Resilient technology helps companies thrive, and when disruptions occur, enables them to emerge stronger than before.

In 2024, Intel IT launched our OneIT Resiliency Program, geared to instill resiliency across technologies, operations, and culture and organizational entities. In addition to defining these three pillars, we codified resiliency through a unique combination of framework, principles, standards, maturity model, and roadmaps. We focused first on applications, closing 100% of all resiliency gaps in Tier 1 applications by the end of the year. We also successfully weathered a major incident caused by one of our security software vendors: Despite widespread PC failure across the company, we restored functionality in just a few hours for Tier 1 and Tier 2 applications and under 1.5 days for all applications at Intel.

During 2025, we will extend our efforts to infrastructure and data centers. We hope that our resiliency framework, standards, blueprints, recipes, and maturity model will inspire other IT departments to pursue a similar path to IT—and enterprise—resilience.