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It's Always A Controls Problems with Charles Johnson, Lynxspring Inc.
In this episode of Tech Talk, host Jordan Dieterle speaks with Charles Johnson about his extensive background in the controls industry, the purpose behind his podcast 'It's a Controls Problem', and the various challenges faced in the field.
They discuss the importance of education in controls, the integration of IoT and Automation 4.0, and the significance of predictive maintenance in modern industrial settings.
The conversation highlights the need for effective communication and understanding in the controls domain, as well as the evolving landscape of technology and its impact on the industry. In this conversation, Jordan Dieterle and Charles Johnson discuss the fundamentals of troubleshooting in HVAC and controls systems.
They emphasize the importance of starting with the basics, understanding the customer's experience, and the necessity of effective communication in technical support. Through real-world examples, they illustrate how a systematic approach can lead to quicker resolutions and the value of networking within the industry.
Takeaways • Charles Johnson has over 24 years of experience in the controls industry. • The podcast aims to educate about various aspects of controls. • There is a gap in mentorship for younger professionals in the field. • Real-world problems often get labeled as 'controls problems'. • Predictive maintenance can save companies significant downtime. • IoT and Automation 4.0 are becoming integral to modern controls. • Understanding control fundamentals is crucial across different automation sectors. • The podcast discusses both foundational and current hot topics in controls. • Effective communication is key in resolving controls issues. • Training and development of younger talent is essential for the industry's future. • •Start with the basics when troubleshooting any issue. • Always communicate directly with the customer to understand their experience. • Don't overlook simple solutions; they can often resolve complex problems. • Documentation and communication profiles are crucial in technical support. • Real-world experience is invaluable in understanding controls systems. • Networking with industry experts can provide additional insights and solutions. • Understanding both electrical and mechanical systems is essential for troubleshooting. • Using visual aids like drawings can help clarify complex issues. • Patience and thoroughness are key when dealing with technical problems. • Continuous learning and adaptation are necessary in the ever-evolving field of automation.
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By Jordan DieterleIn this episode of Tech Talk, host Jordan Dieterle speaks with Charles Johnson about his extensive background in the controls industry, the purpose behind his podcast 'It's a Controls Problem', and the various challenges faced in the field.
They discuss the importance of education in controls, the integration of IoT and Automation 4.0, and the significance of predictive maintenance in modern industrial settings.
The conversation highlights the need for effective communication and understanding in the controls domain, as well as the evolving landscape of technology and its impact on the industry. In this conversation, Jordan Dieterle and Charles Johnson discuss the fundamentals of troubleshooting in HVAC and controls systems.
They emphasize the importance of starting with the basics, understanding the customer's experience, and the necessity of effective communication in technical support. Through real-world examples, they illustrate how a systematic approach can lead to quicker resolutions and the value of networking within the industry.
Takeaways • Charles Johnson has over 24 years of experience in the controls industry. • The podcast aims to educate about various aspects of controls. • There is a gap in mentorship for younger professionals in the field. • Real-world problems often get labeled as 'controls problems'. • Predictive maintenance can save companies significant downtime. • IoT and Automation 4.0 are becoming integral to modern controls. • Understanding control fundamentals is crucial across different automation sectors. • The podcast discusses both foundational and current hot topics in controls. • Effective communication is key in resolving controls issues. • Training and development of younger talent is essential for the industry's future. • •Start with the basics when troubleshooting any issue. • Always communicate directly with the customer to understand their experience. • Don't overlook simple solutions; they can often resolve complex problems. • Documentation and communication profiles are crucial in technical support. • Real-world experience is invaluable in understanding controls systems. • Networking with industry experts can provide additional insights and solutions. • Understanding both electrical and mechanical systems is essential for troubleshooting. • Using visual aids like drawings can help clarify complex issues. • Patience and thoroughness are key when dealing with technical problems. • Continuous learning and adaptation are necessary in the ever-evolving field of automation.