...Or do anything you've asked for a million times! Interrupt poor performance with this episode's prompts to coach your employee from learned helplessness to strategic thinking, how to approach hard issues in a light way, and how the "compassionate curiosity" mindset can help you facilitate the learning needed to get new results.
TIME STAMPS:
3:21 Leader Letter (This episodes question)
4:05 Jen’s 1st question: “What's at the core of your concern?”
4:55 Elaina’s 1st question: “What have you learned about what's in the way of this person being more naturally able to be detail oriented?”
6:00 Jen’s 2nd question: “If you're not if you're addressing this and you're not seeing the change, how clear are you on the roadblocks that they're facing?”
7:33 Elaina’s 2nd question: “What has this person already tried?”
11:24 Jen’s 3rd question: “How can you leverage what they're already good at to develop this [under-performing] area?”
13:22 Elaina’s 3rd question: “Are you open to investing in other resources to cover this area if this person will never be able to meet expectations, would that be worth it?”
15:39 Bonus Questions: Right person in right role vs unrealistic role?
18:35 The ABC’s
18:47 Assess: Components
20:19 Be Compassionately Curious: How to Get in the Mindset
24:24 Reframe: “Excuses are reasons” and “Adults need learning, too!”
25:54: Collaborate: When do you help vs. when are you creating learned helplessness
29:24: Challenge of the Week for Our Listeners
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This episode's guest is fellow leadership coach Jen Bulkowski of Luma Collective.
Jen is a certified coach on a mission to help leaders step into their confidence and find their authentic voice. She is the founder of Luma Collective, a leadership development firm focused on creating tailor-made experiences to develop leaders and healthy work cultures. Before founding her company, Jen spent 16 years in marketing building global beauty brands, and leverages her unique experience to elevate leaders and cultivate healthy organizational cultures.
Connect with Jen at www.luma-collective.com
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