<p>In this one, I explain the concept of Brand = Experience Squared and how the combination of Customer Experience and Employee Experience truly defines a brand/company.</p>

In this one, I explain the concept of Brand = Experience Squared and how the combination of Customer Experience and Employee Experience truly defines a brand/company.

It's hip to be squared

A Storycast Celebrating 35 Years of Communications Courage, Accomplishments and Calamities

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It's hip to be squared

It's hip to be squared