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"It's just a simple website"
- With Jack
- If you’re hired to fulfil a brief where you’re asked to draw inspiration from another design, be wary of copyright infringement
- Set design expectations with your client prior to the project beginning. For example, if assets like original photography and unique illustrations were used to achieve a look and feel, the client should take this into account. If they don’t, it’s unlikely you’ll be able to recreate a similar style and therefore not meet client expectations
- This leaves you open to claims from unhappy clients
- Refunds are not covered under your professional indemnity insurance, but in this case the request for a refund was accompanied alongside a legal threat which did trigger the policy
- The insurer originally suggested offering a settlement to diffuse the situation, but the freelancer wasn’t keen on that
- Instead, the insurer helped the freelancer draft various letters to the client, achieving an outcome the freelancer was comfortable with
- Being insured gave this freelancer confidence in dealing with the situation and negotiating with their client
View all episodes
By Ashley Baxter- With Jack
- If you’re hired to fulfil a brief where you’re asked to draw inspiration from another design, be wary of copyright infringement
- Set design expectations with your client prior to the project beginning. For example, if assets like original photography and unique illustrations were used to achieve a look and feel, the client should take this into account. If they don’t, it’s unlikely you’ll be able to recreate a similar style and therefore not meet client expectations
- This leaves you open to claims from unhappy clients
- Refunds are not covered under your professional indemnity insurance, but in this case the request for a refund was accompanied alongside a legal threat which did trigger the policy
- The insurer originally suggested offering a settlement to diffuse the situation, but the freelancer wasn’t keen on that
- Instead, the insurer helped the freelancer draft various letters to the client, achieving an outcome the freelancer was comfortable with
- Being insured gave this freelancer confidence in dealing with the situation and negotiating with their client