Take cybersecurity, for example. It's natural to think your IT shop is responsible for it because it is. It's less common to think you're responsible for it, but you are. Every time you log on to your work computer you're practicing cyber hygiene, or you're not. In this episode, Ret. Rear Admiral Danelle Barrett talks about how she led large-scale change which depended on people changing behavior, and how she got people on the same page to do it. Here's where I had some of my own ahh-ha! moments:

4:38 - Conventional cyber training isn't as effective as it needs to be because it's disconnected from what people do in their jobs. 

11:06 - Where we talk about what it takes to think differently to behave differently, by talking in terms of an organization's "no-fail" mission.

18:39 - When you present a problem that makes people feel helpless, that doesn't help you solve the problem. 

25:22 - Talking about risks in specific operational terms helps people understand what cybersecurity risk means to them.

31:36 - Where we talk about what it means to embrace change.

38:47 - How Danelle sees and works the adoption curve in a large organization like the Navy.

45:29 - Change is overwhelming and leaders need to take change management on, directly.