On this episode you'll hear 2 successful multi-shop owners share their secrets to success. We had Gerardo “JR” Luna, an independent operator in Ventura, Calif. that is about to open his 4th location (during Covid!) and Fred Haynes, a 4-location Honest-1 operator from Eagan, Minn., as we learn how the Digital Shop® workflow management system and the Business Control Panel (BCP) take the fear and guesswork out of running a multi-location operation and give you a bulletproof process to succeed.