Today, Dale discusses the important and broad topic of change management. He touches on why organizations and people are often resistant to change, the psychology behind it, and how leaders are important in the process of change management. Dale goes through three concepts of change in this episode: 1- the change process; 2- how to reduce resistance to change and overcome people's desire not to change; 3- how to create an environment that will be more change-friendly. Don't miss this very important episode to learn about the factors that go into the resistance to change and how to overcome them as a leader.