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Puckered chicken ass, RTM's & crusty grumbling kitchen gnomes. Today's podcast is a special blend of tomfoolery, bias and (for goodness sake's) the love of the game. Its an exploration of the age-old tension between business and customers. It's also full of golden one-liners. For the record, the original episode was 315 minutes long and was mercilessly edited down to an hour. It's like Michelangelo discovering David in a block a marble. Sort or like that.