Jacopo is an interaction designer atfrog, a global design and strategy firm. He works on design research and product definition for a range of digital channels, from consumer applications to corporate websites. He’s fascinated by complex systems and how they can be optimized for usability and delight through design.His experience spans into different industries like financial services, telco, automotive and consumer electronics and at The Conference heshared some design opportunities risen from the dawn of the cashless society.