In this episode, we sit down with Jake Lisby, Chief AI and Product Officer at Pay Ready —to talk about the mindset behind constant pursuit, building through curiosity, and why success doesn’t always feel the way you expect it to.

Jake shares how growing up with financial pressure shaped his drive, how he found his way into multifamily, and what it’s really like to build and operate at a high level. He breaks down why he’s not motivated by recognition, but by solving hard problems—and how that creates a cycle of always chasing what’s next.

We also get into the tension between ambition and presence, the hidden cost of always pushing forward, and why learning to slow down might be the hardest challenge of all.

Humans of Multifamily is presented by Zuma, the AI assistant for your full-resident lifecycle. Visit getzuma.com and follow Shiv Gettu on LinkedIn.