Jake Stauch is Founder and CEO of Serval~~~~~~~~~~~This episode is brought to you by Nebius — the ultimate cloud for AI innovators. Nebius provides AI infrastructure you can count on, combining reliability and speed with flexibility and engineering support unmatched by hyperscalers. AI leaders like Meta, Shopify, and Higgsfield already partner with Nebius to run their AI workloads. Plus, venture-backed startups can save up to $150,000 on compute costs when they apply for access. Visit nebius.com or nebius.com/startups to learn more~~~~~~~~~~~The AI-native ITSM platform automating IT, HR, finance, and legal workflows—recently hitting $1B valuation after $75M Series B from Sequoia (total $127M raised) and 5x revenue growth. Previously, he was Director of Product at Verkada and Founder/CEO of NeuroPlus, a Forbes 30 Under 30-recognized startup creating brain-controlled video games for ADHD therapy. Jake blends deep product and AI expertise with entrepreneurial experience in building high-impact technology solutions that combine AI, human-centered design, and operational efficiency.Topics:

• Insights from brain-controlled games at NeuroPlus to automating enterprise helpdesks at Serval
• Balancing human oversight with autonomous IT decision-making.
• Integrating AI into complex operational workflows without disrupting legacy systems.

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