Jake Turner, Sr. Program Manager at Medtronic, knows that the secret to training and development is NOT an endless training deck of uninteresting language. Seems like a no-brainer, right? But some organizations have trouble finding the right balance in training and communications offerings. In this conversation with Sean Higgins, Jake speaks about finding knowledge gaps in training and communications and finding the right solutions to fill those gaps which ultimately leading to behavioral change.

Oh, and if you're wondering if Jake ended up conquering his 10 mile run despite the unfortunate cancellation, he did! Congrats, Jake.