Good, Bad and Ugly Telco, Tech and Innovation:  People,  their stories and their music in 20 minutes - Top 1% Engagement on LinkedIn

James Garvert, SVP, Neustar talks about building trust between Companies and Customers during the time of Robocalls


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This week on the Podcast, we are delighted to welcome James Garvert from Neustar.  James is Senior Vice-President and General Manager for Caller Identity Services for Neustar. 

Neustar is a Billion Dollar  Business information Services Company and offers a wide range of services to Telcos and Businesses.

James talks a little about his University days in Villa Nova University and how it influenced him.

He explains the business problem of the breakdown in trust in the traditional Voice Calling industry due to the abuse of Robo-calling and Caller ID spoofing.

He then outlines how Neustar is enabling Enterprises to rebuild trust with their customers using Trusted Call Services.  He outlines some great Use Cases of how these Trusted Call services are helping customers to communicate openly with companies.

Finally he names a very appropriate song to play out on.

https://www.trustedcall.neustar  (no .com necessary)

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This Podcast is sponsored by Nettzer – Digital Onboarding - www.nettzer.com 

During these times of Covid and falling Sales -   Digital Onboarding is the answer to new Customer Acquisition.

If you are a Telco, an MVNO, or an eSIM provider we have the ideal Cloud Delivered solution for you.

You can onboard your new customers, or business account customers remotely, at a fraction of your normal onboarding costs.

The Nettzer Digital onboarding solution:

  • will ensure your customer onboarding experience is easy and painless,
  • Will integrate with your BSS/ OSS systems and with Salesforce
  • And we meet all regulatory requirements
  • Contact [email protected] so that we can understand your issues and provide you with the best solution.

     

     

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    Good, Bad and Ugly Telco, Tech and Innovation:  People,  their stories and their music in 20 minutes - Top 1% Engagement on LinkedInBy gbuinnovation


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