Jamey talks about:

- What it means to have purpose

- What it looks like to have world class service

- Why it’s important to treat your customers like Michael Jordan

The person who influenced Jamey the most in the past year:

Chip Bell

His note to all CX professionals:

“It’s possible and advisable to find something that doesn’t feel like you're making a living, but it is bigger than that, it’s possible to make a difference. Find out how to blend your individual passion/purpose with that of your organization and you will never have to work another day in your life.”

Transcript: https://press1fornick.com/jamey-lutz/

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