The Digital Accessibility Podcast – Jane Abbott (Episode 26)

In this episode of The Digital Accessibility Podcast, Joe welcomes back Jane Abbott, Managing Director of PCR Digital and Founder of Welldone Consulting, a new consultancy dedicated to Mobile App Accessibility.

Jane returns to the podcast to discuss why mobile accessibility now demands its own specialist focus, and how years spent recruiting accessibility talent, advising organisations, and working closely with designers and engineers led her to launch Welldone Consulting. With deep insight into both the commercial realities of product teams and the practical challenges of accessibility delivery, Jane offers a grounded, strategic view of where mobile accessibility is today — and where it needs to go next.

We discuss:

1. From recruitment to consultancy: How Jane’s long-standing work in web and digital accessibility highlighted a growing gap in mobile expertise, and why a consultancy model is the right next step.
2. Why mobile accessibility is different: The key differences between web and native mobile accessibility, including platform-specific considerations across iOS and Android.
3. What makes Welldone Consulting different: A focused, specialist approach to mobile accessibility, faster turnaround times, clearer commercial alignment, and hands-on expertise rather than generic audit-only services.
4. Barriers faced by teams: The most common challenges product managers, designers, and engineers face when trying to build accessible mobile apps — from skills gaps to organisational mindset.
5. The future of mobile accessibility: Jane’s vision for how mobile accessibility should mature, and what needs to change for inclusive mobile experiences to become the norm rather than the exception.

Jane also shares why mobile accessibility shouldn’t be treated as an afterthought or a checkbox, but as a core part of building high-quality, inclusive digital products for a global audience.

Follow Jane Abbott:

1. LinkedIn: https://www.linkedin.com/in/janeabbott/

Follow Joe James:

1. LinkedIn: https://www.linkedin.com/in/joeajames/
2. Twitter (X): https://twitter.com/A11yJoe
3. YouTube: https://www.youtube.com/@PCRDigital

Visit PCR Digital:

1. https://www.pcrdigital.com/