This chapter is an excerpt from our interview with Janeen Uzzell at the 2018 VOICE Summit - the largest single gathering of the conversational design ecosystem. Most recently, Janeen was the Head of Women in Technology for GE. There, she worked across the 300,000-employee community leading a culture shift to accelerate the number of women within GE’s technical female workforce. Janeen spoke with conference organizer and friend of the pod Janice Mandel. In this conversation, they talk about how you build and lead inclusive, diverse teams - so you can attract and serve a diverse customer base. This is just a taste, so make sure you grab the full episode and subscribe so you never miss a single Machine Yearning.